Getting Started

Introduction to implementing and developing for Crownpeak Product Discovery.

Please make sure to follow the guidance for the product you are integrating with, your Crownpeak Technical Consultant will make sure to inform you which Product and it's Services are enabled for you, as well as the instance and environment you should be using for different requests.

Through this documentation you will learn about:

  • Real-time catalog integration to get your product data into search, merchandising, and recommendations.

  • Integrating our tracking platform into your website, configuring activities, and implementing A/B-tests.

  • Embedding XO Recommendations into your site.

We also have best practices guides covering the Tracker, Item Catalogs, and Fredhopper Implementation.

Fredhopper

Our Fredhopper guide covers integrating your data with Fredhopper, front-end integration for merchandising, search and recommendations, implementing our tracking, and our A/B-testing framework.

Catalog Data Integration

Your Technical Consultant will advise you on what method to use to integrate your catalog with Fredhopper. Presented here are guides to the different methods.

Items API

The Items API supports streaming of catalog/data updates into Fredhopper

Sending Product Data Using the Items APIFredhopper Step-by-Step Guide

CSV or JSON Files

The Fredhopper Catalog also supports full and incremental file based catalog feeds.

Sending Product Data Using Flat Files

Front-End Integration

Implement Fredhopper Search, Listings, Product Detail Pages, and Recommendations.

Building the Front-End Experience with FHR

Front-End Tracking

To take benefit of advanced features in Fredhopper such as Insights and A/B Testing, you need to implement the Activity tracker.

This guide covers both Fredhopper and XO implementation.

Tracking and Sending Events

A/B Testing

If you've implemented Fredhopper Insights, you can use A/B testing to try different configurations of your rules, rankings and modifications; to see what performs best.

A/B-Testing for FHR

XO

Our XO guides cover implementing our real-time data integration, recommendations and search.

Catalog Data - Items API

Covers the structure and implementation of real-time catalog data through our Items API.

Sending Product Data Using the Items API

Front-End Tracking

To take benefit of advanced features in XO such as recommendations based on analytics, you need to implement the Activity tracker.

This guide covers both XO and Fredhopper implementation.

Tracking and Sending Events

XO Recommendations

Covers implementing XO recommendation widgets into your sote, with API guidance and our Chrome extension for testing and validating recommendation results.

Building the Front-End Experience with XO

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